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configuration:telephony:callcenter [2019/05/27 12:03]
jgil [Call Center]
configuration:telephony:callcenter [2019/05/27 12:03] (current)
jgil [Dialplan]
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 ======Telephony:​ Call Center====== ======Telephony:​ Call Center======
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-=====Dialplan===== 
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-You will need to create a rule on the dialplan so the agents will have access to the callcenter. 
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-  * Name: Callcenter_test 
-  * Conditions: x - Custom; x - Destination number; x - Expression: ^343$ 
-  * Action: x - Custom: Callcenter; Type: x - Dial / Agent login/​logout / Agent pause/​unpause 
-  * Click on __Add__ 
  
  
/home/www/wiki/data/pages/configuration/telephony/callcenter.txt ยท Last modified: 2019/05/27 12:03 by jgil
 
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