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--- configuration:telephony:problems [2019/04/08 13:48] – [Problem SIP 3, call behind NAT does not arrive] jgil
+++ configuration:telephony:problems [2019/04/08 13:48] (current) – [Problem SIP 3, call behind NAT does not arrive] jgil
@@ Line 43: / Line 43: @@
 {{:configuration:telephony:problem_calls_2.png|}}
-**Solution:** Maybe this problem is inflicted because of the NAT Traversal is not configured yet. It is simple, the only thing you need to do is to configure a NAT Traversal service as STUN is. As you can see, when you configure it, the agent will send his public IP on the INVITE :
+**Solution:** Maybe this problem is inflicted because of the NAT Traversal is not configured yet. It is simple, the only thing you need to do is to configure a NAT Traversal service as STUN is. As you can see, when you configure it, the agent will send his public IP on the INVITE packet:
 {{:configuration:telephony:solution_calls_1.png|}}
 {{:configuration:telephony:solution_calls_2.png|}}