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configuration:telephony:ivr [2013/09/06 16:47] – [Add actions to the menu] adminconfiguration:telephony:ivr [2013/11/26 13:47] (current) – [Add actions to the menu] admin
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   - Select the IVR where you want to add the new action or actions by clicking in the folder icon, near its name in the IVR table.   - Select the IVR where you want to add the new action or actions by clicking in the folder icon, near its name in the IVR table.
   - In the IVR Actions table (where the configured IVR actions are listed), click __Add__   - In the IVR Actions table (where the configured IVR actions are listed), click __Add__
-  - Set the value for the **Digits**, //1// +Example of some actions that you can add: 
-  - Set the value for the **Priority**, //last// +    * __Action1: Press 1 to play the tetris tone stream__ 
-  - Set the **Action** for the ivr menu, choose: +      - Set the value for the **Digits**, //1// 
-    * //Custom// +      - Set the value for the **Priority**, //last// 
-    * //Playback// +      - Set the **Action** for the ivr menu, choose: 
-    * **Destination**: //Tone stream: tetris//. It will reproduce the  tetris sound when the user press the digit 1.  +        * //Custom// 
-  - Click __Add__+        * //Playback// 
 +        * **Destination**: //Tone stream: tetris//.  
 +      - Click __Add__
  
-To add another action repeat the steps 2 to 6.+    * __Action2: dial a local extension__ 
 +      - Set the value for the **Digits**, //\d{4}// 
 +      - Set the value for the **Priority**, //last// 
 +      - Set the **Action** for the ivr menu, choose: 
 +        * //Custom// 
 +        * //Bridge local// 
 +        * **Destination**: //Type//: x account; //Domain//: commsmundi.com; //number//: ${ivr_digits}  
 +      - Click __Add__
  
 :!: You can use special digits **//timeout//** or **//invalid//** to execute action when the IVR returns timeout or returns invalid action.  :!: You can use special digits **//timeout//** or **//invalid//** to execute action when the IVR returns timeout or returns invalid action. 
/home/www/wiki/data/pages/configuration/telephony/ivr.txt · Last modified: 2013/11/26 13:47 by admin
 
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