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configuration:telephony:ivr [2013/09/06 16:47]
admin [Add actions to the menu]
configuration:telephony:ivr [2013/11/26 13:47] (current)
admin [Add actions to the menu]
Line 25: Line 25:
   - Select the IVR where you want to add the new action or actions by clicking in the folder icon, near its name in the IVR table.   - Select the IVR where you want to add the new action or actions by clicking in the folder icon, near its name in the IVR table.
   - In the IVR Actions table (where the configured IVR actions are listed), click __Add__   - In the IVR Actions table (where the configured IVR actions are listed), click __Add__
-  ​- Set the value for the **Digits**, //1// +Example of some actions that you can add: 
-  - Set the value for the **Priority**,​ //last// +    * __Action1: Press 1 to play the tetris tone stream__ 
-  - Set the **Action** for the ivr menu, choose: +      ​- Set the value for the **Digits**, //1// 
-    * //​Custom//​ +      - Set the value for the **Priority**,​ //last// 
-    * //​Playback//​ +      - Set the **Action** for the ivr menu, choose: 
-    * **Destination**:​ //Tone stream: tetris//. It will reproduce the  tetris sound when the user press the digit 1.  +        * //​Custom//​ 
-  - Click __Add__+        * //​Playback//​ 
 +        * **Destination**:​ //Tone stream: tetris//.  
 +      - Click __Add__
  
-To add another action repeat ​the steps 2 to 6.+    * __Action2: dial a local extension__ 
 +      - Set the value for the **Digits**, //\d{4}// 
 +      - Set the value for the **Priority**,​ //last// 
 +      - Set the **Action** for the ivr menu, choose: 
 +        * //​Custom//​ 
 +        * //Bridge local// 
 +        * **Destination**:​ //Type//: x account; //Domain//: commsmundi.com; //number//: ${ivr_digits}  
 +      - Click __Add__
  
 :!: You can use special digits **//​timeout//​** or **//​invalid//​** to execute action when the IVR returns timeout or returns invalid action. ​ :!: You can use special digits **//​timeout//​** or **//​invalid//​** to execute action when the IVR returns timeout or returns invalid action. ​
/home/www/wiki/data/pages/configuration/telephony/ivr.txt · Last modified: 2013/11/26 13:47 by admin
 
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